Privacy policy

Klyf Cozzy™ — Privacy Policy

Klyfcozzy.store

At Klyf Cozzy™, we respect your privacy and are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

  1. Data Controller Klyfcozzy.store; contact email: klyf.cozzy@gmail.com
  2. Data we collect ● Identification and contact data: name, shipping address, email, phone number ● Payment data: securely processed via our payment gateway (Shopify Payments/PayPal); we do not store card numbers ● Browsing data: technical and analytical cookies (see cookie notice)
  3. Purpose of processing ● Managing and processing your order, including delivery ● Handling inquiries and managing returns or warranty claims ● Sending marketing communications, only if you have given your express consent ● Complying with legal and tax obligations 
  4. Legal basis Performance of the sales contract, user consent (for marketing communications), and legitimate interest (fraud prevention, service improvement).
  5. Data retention Data will be retained for the duration of the contractual relationship and subsequently for the periods required by law (tax and accounting purposes).
  6. Disclosure to third parties We share data only with providers necessary to deliver the service: payment processor, shipping company, and product manufacturing/shipping provider. We do not sell your data to third parties.
  7. Your rights You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability by writing to klyf.cozzy@gmail.com. You may also lodge a complaint with the Spanish Data Protection Agency (aepd.es).